TERMS AND CONDITIONS for Bookings at The Old Bakehouse
1 FORMATION OF CONTRACT
1.1 The contract is formed between the person booking and signing the form or paying the deposit (referred to as “you”) and Mr.& Mrs. Richard Salt (referred to as “we” or “us”) for the provision of short term holiday rental of a cottage. We reserve the right to refuse a booking prior to issuing a booking confirmation form. We will provide such short term rental subject to these terms and conditions of booking. Your statutory rights are not affected by anything contained in these terms and conditions. We reserve the right to cancel you booking up to 8 weeks prior to arrival and give a full refund of any payments or offer a similar or better alternative.
2 PRICE
2.1 We reserve the right to increase or decrease the price shown in the price list at any time. However, the price on the booking confirmation form will not be increased unless the booking is amended. The price includes rent, bed linen and towels, gas and electricity, a free car park space for one vehicle.
3 PAYMENTS
3.1 When booking more than two calendar months prior to the start of the rental period, you shall pay a deposit of one half of the total price when booking. You must then pay the remaining payment at least two calendar months prior to the start of the rental period.
3.2 For any bookings made less than two calendar months prior to the start of the rental period, you must pay the full price when booking.
3.3 In the event of late payment, we reserve the right to cancel the booking, in which case the provisions of Condition 5 will apply.
4 YOUR OBLIGATIONS
4.1 A bond of £100.00 may be required when booking The Old Bakehouse Cottage. This will be refunded in full once the keys have been returned, providing there is no damage or loss to the property.
4.2 You must take good care of the cottage and its contents and leave them in the same condition as they were in on your arrival. You will be liable for the cost of any damages, breakages, losses and any extra cleaning or repair costs which are incurred due to your non-compliance with this condition. Should this exceed the bond, you will be liable for any additional costs for repair.
4.3 Only the number of people detailed on the booking confirmation form will be entitled to occupy the cottage. This must not exceed five people.
4.4 You will be able to have access to the cottage at 3.00pm on the first day of your rental period and you must vacate the property by 10.30 am on the last day of your rental period.
5 CANCELLATION within 8 weeks (or non payment of balance)
5.1 We will consider all special circumstances, but if you have to cancel your booking for the cottage, you must let us know in writing as soon as possible. On the receipt of such notice, we will use reasonable endeavours to re-let the cottage.
5.2 If we are successful, we will refund you your money (or part if we are only able to re-let the cottage for part of your rental period) less £20.00 for our administration costs. If we are not able to re-let the cottage, you will be liable to pay 100% of the total price.
5 CANCELLATION 8 weeks or more Prior to arrival
5.3 If the cancellation is received during the “deposit” stage of the booking (i.e. 8 weeks or more before the booking) you lose the deposit, even if it is re-let, unless you re-book for a future date (within 6 months of the original date, subject to availability) with the same deposit.
6 INSURANCE
6.1 We recommend that you take out your own insurance to protect you against any losses above.
7 COMPLAINTS
7.1 If you have any cause for complaint you shall bring this to our attention to allow us an opportunity to achieve a satisfactory solution. In any event, you should formally register complaint at the time. On your return from holiday, you should write to us within 14 days of your return, detailing your complaint. We cannot consider any complaints where you have not complied with the above conditions.
8 RIGHTS OF ENTRY
8.1 We reserve the right to enter the cottage at reasonable times to inspect the cottage and /or carry out any necessary repairs or maintenance.
9 LIABILITY
9.1 We shall not be liable for: any loss or damage caused directly or indirectly by circumstances or events beyond our control; any indirect or consequential losses; any lost profit or other business losses.
10 LAW
10.1 The contract between you and us is subject to English law.